25 pages
- Selling and taking money: the counter, sales orders, payments in and out, printing, sales returns, drafts
- Stock: adding something new, restocking what you already sell, the parcel Excel import, rates and prices, locations and moving stock between them, stock alerts, quality control, repairs
- Buying and returning: purchase orders and receiving against one, purchase returns, trade-ins
- Running the shop: customer and supplier accounts, staff and permissions, settings, lists and exports, your own account
- A glossary of the words the system uses — avg cost, receivables, UnProcessed, margin scheme, and the difference between an item and a product
- Where the catalogue comes from, which is the thing most easily got wrong: models, grades, capacities and colours are typed in on the add-item screen as you go, not created on a screen of their own. Item Models and Item Gradings are there to see what you have and retire what you do not. Manufacturers are the exception and do have their own screen